Hotel Seminario Bilbao Aeropuerto
Because people come first, we have implemented a cleaning and safety protocol for your well-being.
Accommodating health workers helped us a lot to reinvent ourselves and redesign our strategy and cleaning protocols in order to protect and take care of the housed health workers and the hotel staff and to ensure their safety.
This action plan will enable us to go back to normal with all necessary guarantees, offering a safe return to our hotel where you can relax and travel with total confidence.
Detailed information guests measures
Information on medical services and local assistance
Automatic doors
Capacity control and physical distancing
Creation of safe waiting areas
No contact at reception with protective screens
Body temperature control
Uniformidad empleados higienizada
Protective measures for staff
Textile disinfection and reduction dry-cleaning
Supply of disinfectant material
Constant disinfection of shared elements
New signage specific to physical distancing, good practices and guest circulation
Constantly ventilated spaces
Safe Pay encouraged: cards, mobile payment
Continuous training on hygiene, health and security standards
Reception Desk
It is one of any hotel's busiest areas and the first contact point with our clients. We will have special security measures to make it a safe spot in spite of this.
Modification of reception desks with methacrylate screens and safe distance marks on the floor.
Installation of hydroalcoholic gel dispensers at the reception, on the rooms floor and in the meeting halls.
Compulsory use of masks for the entire hotel staff and guests.
Reinforcement of cleaning services and ventilation in common areas where hand sanitizer dispensers are installed.
Rooms
Specific protocols certified by health authorities will apply to the rooms. Moreover, we will take additional cleaning and sterilization measures for all frequently used elements.
Disinfection of keys and most frequently touched surfaces such as access doors to the lobby, handrails, lift buttons, counters, doorknobs and floors.
The Hotel Seminario Bilbao has the Bizkaia Hospitality Association’s Safe Hotel certification.
At first, and until the situation is 100% safe, breakfast will be served in the rooms to avoid masses of people at breakfast.
Staff
All cleaning products are certified.
Specific signage to remind employees of physical distancing measures.
All employees receive continuous training to ensure safety and hygiene measures and to protect our clients’ health.
All employees will receive PPEs.
All employees will receive continuous training to adapt to changing protocols.
All employees have received the certification of use of good practices for Safe Hospitality.
Workstations will be thoroughly cleaned and disinfected at each shift change, namely the counters, protective screens, keyboards, payment terminals, computer screens, work tools and other elements subject to handling, especially those used by more than one person.
Halls
In the meeting halls, the necessary measures will be taken during changes of set up and the capacity will be limited in order to comply with physical distancing measures.
Under no circumstances will the hotel allow more capacity than the one established by the competent department.
We hope you enjoy your stay in our hotel
with the tranquility and the trust that have always characterized us.
